DISTANCE SALES AGREEMENT

Article 1 - Parties

1.1. Seller

Name: Just Choco
Address: Battalgazi Mah. Selçukhan Cad. No:155/A Sultanbeyli/Istanbul
Phone: +90 546 429 24 52
Email: [email protected]

1.2. Buyer

Name – Surname / ID No:
Address:
Phone:
Email:

Article 2 - Subject

The subject of this agreement is the sale and delivery of the product, the specifications and sales price of which are listed below, ordered by the BUYER from the website www.justchoco.com owned by the SELLER in electronic form. This agreement regulates the rights and obligations of the parties pursuant to the provisions of the Law No. 4077 on Consumer Protection and the Regulation on Distance Contracts.

The BUYER acknowledges and declares that they have been informed electronically in a clear and understandable manner by the SELLER regarding the name, title, full address, phone and other contact details of the SELLER, the basic characteristics of the goods subject to sale, the sales price including taxes, the method of payment, delivery conditions and costs, the right of withdrawal and how it can be used, and how complaints and objections can be communicated to official authorities, and that they have confirmed these preliminary details electronically and placed the order in accordance with this agreement.

The preliminary information provided on the website www.justchoco.com and the invoice issued for the order placed by the BUYER constitute an integral part of this agreement.

Article 3 - Product/Payment/Delivery Information

Details such as the type, quantity, brand/model, price, payment method, recipient, delivery address, invoice details, and shipping costs for the ordered product(s) are stated below. The person to be invoiced must be the same as the person entering into the contract. The BUYER agrees to be solely responsible for any damages that may arise from incorrect or incomplete information.

The SELLER reserves the right to suspend the order if the information provided by the BUYER is not accurate. If the SELLER cannot contact the BUYER within 15 (fifteen) days via the contact details provided, the order will be canceled in order to prevent harm to both parties.

Ordered Product(s):
Name, code: … pcs
Total Sales Price: … -TL
Payment Method: Credit Card / Bank Transfer (EFT)
Recipient:
Phone Number:
Delivery Address:
Billing Name / Entity:
Billing Address:
Tax Office:
Tax ID Number:
Shipping Fee: … -TL

Article 4 - Date of Contract and Force Majeure

The contract date is the date the order is placed by the buyer: ../../…..

Events that are not present or foreseeable at the time of the contract and that make it partially or completely impossible for one or both parties to fulfill their obligations due to circumstances beyond their control (natural disasters, war, terrorism, riot, changes in legislation, seizure, strike, lockout, major malfunctions in production or communication facilities, etc.) shall be deemed force majeure. The party affected by force majeure must inform the other party immediately and in writing.

During the continuation of the force majeure, neither party shall be held liable for failing to perform their obligations. If the force majeure continues for 30 (thirty) days, either party has the right to unilaterally terminate the agreement.

Article 5 - Seller’s Rights and Obligations

5.1. The SELLER agrees and undertakes to fulfill the obligations imposed on them by this agreement, except in cases of force majeure, in accordance with the Law No. 4077 and relevant regulations.

5.2. Persons under the age of 18 cannot shop on www.justchoco.com. The SELLER assumes the accuracy of the BUYER’s declared age and cannot be held responsible if this is misrepresented.

5.3. The SELLER is not responsible for price errors arising from system failures on the website. No claims can be made against the SELLER due to such errors.

5.4. Purchases can be made on www.justchoco.com via credit card (Visa, MasterCard, etc.) or bank transfer. Orders for which the payment is not received within one week from the order date are canceled. The processing of the order begins only once the payment is received.

Article 6 - Buyer’s Rights and Obligations

6.1. The BUYER agrees to fulfill the obligations imposed on them by this agreement, except in cases of force majeure.

6.2. By placing an order, the BUYER acknowledges having accepted the terms of this agreement and agrees to make the payment accordingly.

6.3. The BUYER acknowledges that they have been informed through www.justchoco.com about all pre-sale information and their right to withdraw.

6.4. The BUYER declares that they have read and confirmed electronically the order/payment/use procedures published on www.justchoco.com.

6.5. In case of returns, the BUYER agrees not to damage the product or its packaging and to return the original invoice and delivery note.

Article 7 - Order/Payment Procedure

Order

The total price including VAT (and total amount for installment purchases) is confirmed by the BUYER and charged to their credit card. A confirmation email is sent to the BUYER before shipment. No shipments are made without this confirmation.

Payment

For those who do not wish to pay by credit card, bank transfer options are available. In case of unauthorized use of a credit card after delivery, the BUYER is required to return the product within 10 days. The cost of return shipping in such cases belongs to the BUYER.

Article 8 - Shipping/Delivery Procedure

Shipping

Once the order confirmation is sent, the product(s) are handed over to the courier company contracted by the SELLER.

Delivery

Delivery is made to the address specified by the BUYER via the contracted courier company. Delivery must be completed within 30 days from order confirmation, and can be extended by an additional 10 days with prior notice.

In case of damage to the package, the BUYER must request a report from the courier. If no report is made, the SELLER is not responsible.

Article 9 - Product Return and Right of Withdrawal Procedure

The BUYER has the right to withdraw from the contract within fourteen days of receiving the goods, without giving any reason and without incurring any costs. The BUYER must send back one copy of the invoice (including the return section duly completed and signed) with the returned product, and keep the other copy.

Return shipping costs are borne by the BUYER. The right of withdrawal does not apply to custom-made products. If the product and invoice reach the SELLER properly, the SELLER will refund the full amount within 10 days.

Returns are not accepted if the product or packaging is damaged, used, or altered. Refunds are processed once the returned product meets the return conditions.